Privacy policy

This Privacy Policy explains how AI Income Pathway Pte. Ltd. ("AI Income Pathway", "we", "us", or "our"), UEN 202903514R, collects, uses, discloses, and protects personal data when you visit https://aiincomepathway.life/ (the "Website"), contact us, enrol in milestone programmes, or participate in mentoring and corporate pathway training at Our Tampines Hub. We are committed to handling personal data responsibly and in accordance with the Personal Data Protection Act 2012 of Singapore ("PDPA") and applicable subsidiary legislation.

1. Data controller

The data controller responsible for personal data processed through this Website and our training services is:

AI Income Pathway Pte. Ltd.
1 Tampines Walk, #B1-05 Our Tampines Hub, Singapore 528523
Email: [email protected]
Phone: +65 6788 2905

For privacy-related enquiries, contact us using the details above with the subject line "Privacy enquiry". We will acknowledge receipt within five business days unless exceptional volume delays response.

2. Scope

This policy applies to personal data collected through the Website, email correspondence, telephone calls, in-person registration at our Our Tampines Hub classroom, mentoring sessions, and corporate pathway engagements where we act as service provider. It does not apply to third-party websites linked from our pages, nor to personal data processed solely on behalf of corporate clients under separate data processing agreements. Where those agreements impose stricter standards, they prevail for the relevant engagement.

This policy does not cover aggregated or anonymised information that cannot reasonably identify an individual. It also does not describe practices of AI tool providers (such as OpenAI, Microsoft, or Anthropic) whose platforms participants may use during training under their own account terms.

3. Personal data we collect

3.1 Data you provide directly

When you submit our contact form, enrol in a milestone programme, register for mentoring, or communicate with us, we may collect:

• Identity and contact details: full name, email address, telephone number, company name, job title, and billing address where applicable;
• Enquiry content: subject selection (pathway course enquiry, milestone registration, corporate pathway training, or general inquiry), message body, preferred milestone or service type;
• Enrolment and attendance records: milestone completed, session dates attended, checkpoint completion status, facilitator notes relevant to progress documentation;
• Corporate administrative data: purchase order references, GST registration details, authorised signatory names for pathway training contracts;
• Feedback you voluntarily provide in surveys or post-milestone evaluations;
• PDPA consent records, including timestamp and channel, when you tick the consent checkbox on our contact form.

3.2 Data collected automatically

When you browse the Website, our servers and optional analytics tools may collect technical information including IP address, browser type and version, operating system, referring URL, pages viewed, timestamps, and device identifiers. Essential cookies required for site operation are set regardless of optional consent. Optional analytics and marketing cookies are used only if you accept them via our cookie banner. Consent preferences are stored locally for six months. See our Cookie Policy for details.

3.3 Classroom and mentoring context

During milestone sessions at Our Tampines Hub, we may observe work you display on shared screens for facilitation purposes. We instruct participants not to display client-confidential or sensitive personal data unless expressly permitted. Mentoring sessions may involve review of deliverables you submit; those materials are handled according to the retention rules in Section 8.

3.4 Sensitive data

We do not intentionally collect sensitive personal data such as national identification numbers, financial account credentials, health information, or biometric data through the Website. Please do not submit such information via the contact form or classroom exercises. If you include sensitive data in free-text fields without our request, we will delete it where practicable unless retention is required by law.

4. Purposes of collection and use

We collect and use personal data for the following purposes, relying on consent, contractual necessity, legitimate interests, or legal obligation as appropriate under the PDPA:

• Responding to enquiries about milestone programmes, mentoring, intensive workshops, and corporate pathway training;
• Processing enrolment, invoicing, and attendance administration;
• Delivering training, checkpoint review, capstone blueprint feedback, and related facilitation services;
• Communicating schedule changes, policy updates, and milestone materials;
• Improving our curriculum, classroom operations, and Website usability through aggregated analysis;
• Complying with legal obligations, including tax, accounting, and regulatory requests;
• Protecting our rights, participants, and staff in dispute resolution or fraud prevention;
• Sending marketing communications about pathway programmes where you have opted in or where permitted by law.

We do not use your personal data to provide licensed financial advice, wellness coaching, or investment recommendations. Training content may discuss commercial structures in an educational context; that is not personalised financial planning.

5. Disclosure to third parties

We may disclose personal data to:

• Service providers who assist with email delivery, payment processing, cloud hosting, analytics (when consented), and classroom logistics at Our Tampines Hub;
• Professional advisers such as lawyers and accountants under confidentiality obligations;
• Government authorities when required by applicable law or court order;
• Corporate clients, where you attend training arranged by your employer and disclosure is necessary to confirm attendance or completion under the engagement contract.

We require processors to handle personal data only for specified purposes and to apply appropriate security measures. We do not sell personal data to data brokers.

6. International transfers

Our primary systems and classroom records are maintained in Singapore. Some service providers may process data in other countries. Where personal data is transferred outside Singapore, we take steps reasonably required under the PDPA to ensure the recipient provides a comparable standard of protection, including contractual clauses or verified certification where appropriate.

7. Security

We implement administrative, technical, and physical safeguards appropriate to the nature of the data we hold, including access controls for enrolment systems, secure handling of contact form submissions, and staff guidance on classroom display of participant materials. No method of transmission or storage is completely secure; we cannot guarantee absolute security but we review practices periodically and address identified vulnerabilities.

Participants remain responsible for securing their own devices, AI tool accounts, and client materials used during exercises. Do not share login credentials on classroom networks beyond what your exercise requires.

8. Retention

We retain personal data only as long as necessary for the purposes described in this policy, unless a longer period is required by law:

• Contact form enquiries: typically twenty-four months from last meaningful correspondence;
• Enrolment and billing records: seven years from the end of the financial year in which transactions occur, for tax and audit compliance;
• Attendance and checkpoint records: duration of enrolment plus twenty-four months for reference if you re-enrol or dispute completion status;
• Capstone blueprint copies submitted for review: twelve months after milestone completion unless you request earlier deletion and no dispute is pending;
• Cookie consent preferences: six months in local storage on your device, as described in our Cookie Policy;
• Marketing opt-in records: until you withdraw consent or we cease the relevant programme line.

When retention periods expire, we delete or anonymise data where feasible.

9. Your rights under the PDPA

Subject to exceptions in the PDPA, you may:

• Request access to personal data we hold about you;
• Request correction of inaccurate or incomplete personal data;
• Withdraw consent for processing that relies on consent, where withdrawal does not affect processing permitted on other legal bases;
• Request information about how we have used or disclosed your personal data in the past year.

Submit requests to [email protected] with sufficient detail to verify your identity. We may charge a reasonable fee for manifestly unfounded or excessive access requests. We respond within thirty days where practicable.

If you believe we have not handled your personal data in accordance with the PDPA, you may contact the Personal Data Protection Commission of Singapore after attempting to resolve the matter with us directly.

10. Children

Our milestone programmes are designed for adults and working professionals. We do not knowingly collect personal data from individuals under eighteen without parental or guardian consent. If you believe a minor has submitted data through our Website, contact us and we will take appropriate steps to delete it.

11. Links to other sites

The Website may link to external resources, including AI tool providers and civic information about Our Tampines Hub. Those sites operate under their own privacy policies. Review their terms before submitting personal data.

12. Changes to this policy

We may update this Privacy Policy to reflect legal, operational, or curriculum changes. The effective date at the top of the page will change when we publish a revised version. Material changes affecting how we use personal data already collected will be communicated via the Website or direct notice where appropriate.

13. Contact

AI Income Pathway Pte. Ltd.
1 Tampines Walk, #B1-05 Our Tampines Hub, Singapore 528523
Email: [email protected]
Phone: +65 6788 2905